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Delivery Information

Delivery Information

CURRENTLY NO DELIVERY AVAILABLE

COLLECTION ONLY 

SHOP WILL BE OPEN FOR BONFIRE NIGHT 17TH SEPTEMBER 2018

SHOP WILL BE OPEN FOR NEW YEAR 27TH DECEMBER 2018

Delivery Policy

We ship to any address in the UK (England, Wales and parts of Scotland). Additional charges will apply for deliveries going to any other area including some parts the Highlands. If in doubt, please ensure you contact us first so we can confirm the actual charge. 
Items ordered through us are shipped directly to your door.
We will always inform you with tracking No. by e-mail as soon as your order has been shipped out.
A full postal address is required for delivery.
Most orders will take approximately 3-5 working days.
Delivery time does not include processing time.
Our products are shipped out every day, from Monday to Friday, except bank holidays. Most orders placed on weekdays will be shipped on the same day, while orders placed on weekends will be shipped the following Monday.
We dispatch orders by the pallet, this will be wrapped and covered on top. If there are any signs of damage to the wrapping, contents or pallet itself, please notify us immediately on 077136 88807 and note this on the delivery manifest. 
All consignments must be checked and signed for by someone aged 18 or over, failed deliveries may incur charges.
We accept no responsibility for items reported missing when signed for in full as proof will be provided by the courier.
To avoid delivery charges, collection in person is an option. This can be arranged by ticking the relevant option on the order confirmation.


Delivery Charges

mainland 
Delivery Charges for order under £1000 nett is £50.00 + VAT
Free shipping is available for nett order values equal to or over: £1000 + VAT
Express Delivery Charge £75 + VAT for next day delivery.  
Scottish Highlands (Most parts) - we offer free delivery on orders over £2000 net. 
For Islands & Northern Island   Channel Islands orders – on requested.  
Extra charges will be applicable for deliveries in areas listed below, you will be required to contact us directly to confirm that you agree the charge.


CHANNEL ISLANDS & NORTHERN ISLAND
Jersey - All JE Postcodes
Guernsey - All GY Postcodes
Northern Ireland - All BT Postcodes


OFFSHORE ISLANDS
Isle of Man - All IM Postcodes
Isle of Wight - PO30-41
Scilly Isles - TR21-25
Orkeny & Shetland - KW-15-17, ZE1-3
Oban - PH33, PA20-49, PA60-80, KA28
Arran - KA27


Collection
Collection from our warehouse in Swansea is free of charge. Collection can be arranged by calling customer service on 077136 88807, quoting your order number.
Please note that you must collect your order between 9am and 5pm Monday to Friday. 

Store Notification
Our shop will be open to the public from the 23rd September 2019